"And yet if there’s a lesson of the past four years, it’s that thoughtfulness and craftsmanship only got the company about 10 percent as far as Microsoft did by copy-pasting Slack’s basic design."
Casey Newton on Salesforce buying Slack and the realities of enterprise software. I’m really rooting for Slack—it is truly joyful software. I think Casey misses the ways Slack might transform Salesforce.
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