"Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die."
I really wish this die phase would hurry up. A company can wreck a lot in the time it takes to die. (And Cory has been on a roll lately! This post is a barn burner!)